Shipping policy

Missing Package: 

Any missing packages must be reported to So Glammed within 3 days of receiving your order.

Missing packages must be reported within 3 days of the package being confirmed delivered by the shipping service. If the package is not reported within 3 days So Glammed will not be able to assist in any way.

So Glammed does not refund missing packages. It is the customers' responsibility to provide a correct shipping address to receive their package. If a customer continues to abuse the shipping policy by reporting missing packages So Glammed reserves the right to cancel the customer's account without notice.

Wrong Address: If a customer reports that a package was shipped to the wrong address and So Glammed shipped the package to the address the customer provided, So Glammed will not reship the package. Customers are encouraged to go to the address that was provided and retrieve the package.

In Store Pickup: You have 2 weeks (14 days) after purchasing item(s) for in store pick to come and retrieve your order before it is restocked without a refund. 

We love all our customers but we cannot hold merchandise past 2 weeks. 

Any questions or concerns please email us 

Soglammed901@gmail.com